Mobile phone orders on the official website usually need to be paid within 2 hours.Not paid within two hours after placing the order.The shopping cart will be emptied within two hours,In the event of a new product being put on sale or during an event,The order needs to be paid in a shorter time (usually 15 minutes), subject to the order page display,The deadline will be closed automatically. Please complete the payment in time.
If there is no payment in time, the order will be automatically closed.
The official website purchase only supports online payment (recharging gold coin), alipay payment, WeChat payment, unionpay payment, online bank payment, and no support to payment. But can negotiate with the company to sign a contract monthly statement or annual knot.
The order amount can only be paid in one lump sum and cannot be paid separately.
If the payment has been confirmed,But the order status hasn't changed, It may be that the payment platform data is not synchronized to the scheduled official website in time.Please refresh the page to view the order status later.Another is to check whether the balance or the money in the bank card is missing.If there is no less, it is true that the payment is not successful.If there's less money,But also shows no payment. Then consult the corresponding customer service.
When you click to confirm the recharge or purchase,Please do not close the newly opened page,Otherwise the recharge or purchase will not be completed.
Some Internet banking has limited compatibility with different browsers. Or does not upgrade the IE browser, causing the encryption level to be too low,No access to the banking system.Access to the Internet environment or Internet access restrictions, Recommend replacing a way of surfing the Internet,Try to refresh the page,If the refresh doesn't solve the problem,Perhaps because of browser cache Settings,Please click "delete cookies" and "delete files" on the Internet option of the IE menu. Used to clear temporary documents.
It is recommended that you go to online banking to increase the limit.Or recharge the balance of the Alipay account several times first.That's easy to pay.
The charging process is generally open, but due to bank reconciliations, there may be a 150-20 minute delay.If the account does not arrive in 20 minutes,Can be sent to the community,The customer service will be solved for you at the first time.
Yes, within the prescribed time frame,When you need to make up the invoice,Please contact customer service by telephone to verify the order that you need to make up the invoice.
There is no additional charge for invoicing.
If you are not successful in using online banking payment for purchased products, please confirm whether there are the following problems:
Please verify that your bank card has been opened online payment function?
Is the account or password you entered correct?
Is the balance of your bank card smaller than the amount payable on the order?